bdbdj's Privacy Policy

This Privacy Policy ("Policy") applies to all services, websites, and related applications of the bdbdj platform. bdbdj is a trusted online casino and sports betting platform for users in Bangladesh, and protecting users' personal information is our highest priority.

By using our platform, you are considered to have agreed to the terms described in this Policy. This Policy may be updated from time to time, and we will notify you of any changes in a timely manner.

bdbdj collects various types of information that help us improve our services and enrich your experience. The main categories of data collected are listed below:

2.1 Information Provided Directly by You

• Name, mobile number, and email address provided at the time of account registration.
• Documents required for identity verification (National ID card or passport details).
• Payment information related to financial transactions — such as bKash, Nagad, Rocket, or Upay account details.
• Information provided when communicating with our customer support team.

2.2 Automatically Collected Information

• IP address, browser type, and operating system information.
• Time spent on the platform, pages visited, and click data.
• Device identification information (device ID, hardware model).
• Information collected through cookies and similar tracking technologies.

2.3 Gaming Activity Information

• Betting history, win/loss records, and favourite game information.
• Deposit and withdrawal transaction history.
• Bonus usage and participation in promotional offers.

bdbdj uses the information collected about you for the following lawful purposes:

• To create, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To detect fraudulent activity and ensure platform security.
• To implement responsible gaming policies and protect users.
• To provide a personalised experience and improve service quality.
• To run customer support services smoothly.
• To comply with applicable laws and regulations.
• To inform you about relevant promotional information and offers (subject to your consent).

bdbdj applies industry-standard security measures to protect your personal information. The key elements of our security framework are described below:

4.1 Technical Safeguards

• All data transmitted between you and our servers is secured through SSL encryption technology.
• Stored data is protected with AES-256 standard encryption.
• Server security is maintained through firewalls and intrusion detection systems.
• Two-Factor Authentication enhances account security.

4.2 Organisational Safeguards

• Only authorised staff have access to personal data, and they are bound by strict confidentiality agreements.
• Regular security audits and vulnerability assessments are conducted.
• Staff receive training on data protection and privacy.

4.3 Data Retention Period

We retain your information only for as long as necessary or legally required. Even after account closure, financial transaction records may be retained for a period determined by applicable law. Once the defined retention period has passed, data is securely deleted or anonymised.

bdbdj may share information with third parties in limited and specific circumstances. However, we never sell, rent, or transfer your information for advertising purposes.

5.1 Service Provider Partners

Necessary information is shared with trusted partners to provide services such as payment processing, technical support, and fraud prevention. These partners are bound by strict confidentiality agreements and may only use the data for specified purposes.

5.2 Legal Obligations

Information may be shared with relevant authorities pursuant to court orders, lawful requests from investigative bodies, or other legal requirements. In such cases, we provide only the information that is legally required.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. In such cases, the new entity will be required to comply with the terms of this Privacy Policy.

The bdbdj website uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

6.1 Types of Cookies

• Essential Cookies: Required to maintain your login state and ensure security.
• Functional Cookies: Used to save your preferences and settings.
• Analytical Cookies: Help improve services by analysing platform usage patterns.

You can manage cookies through your browser settings. However, disabling essential cookies may affect some core features of the platform.

bdbdj believes that users have the right to control their own information. To that end, we provide the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances, although some data may need to be retained due to legal obligations.
• Right to Object: The right to object to the use of your information for marketing communications.
• Right to Portability: The right to receive your information in a structured and readable format.
• Right to Restriction: The right to request that processing of your information be restricted in certain circumstances.

To exercise these rights or if you have any questions, please contact our customer support team.

bdbdj is strictly not intended for anyone under the age of 21. We never knowingly collect or process information from any person under 21 years of age.

Age is verified during the registration process. If we become aware that information from a minor has been collected inadvertently, that information will be deleted immediately and the relevant account will be closed.

To operate bdbdj's services, some information may be stored or processed on servers located in various countries. In such cases, we ensure that:

• Transferred data will be maintained to the same protection standards described in this Policy.
• Agreements with third-party service providers will include appropriate data protection provisions.
• The applicable legal framework for international data transfers will be followed.

bdbdj reserves the right to update this Privacy Policy as needed. In the event of changes, we will:

• Update the "Last Updated" date at the top of the page.
• Directly notify registered users of significant changes.
• Obtain explicit consent where applicable.

Continued use of the platform after an update will be considered your acceptance of the revised Policy. We therefore recommend reviewing this page regularly.

bdbdj is firmly committed to responsible gaming. Information about a user's gaming activity is used solely for the user's protection:

• To identify problematic gaming behaviour and provide the necessary support.
• To action self-exclusion or limit-setting requests.
• To ensure a safe gaming environment.

For more information on responsible gaming, visit our Responsible Gaming page.